When it comes to maintaining your home in Dubai, hiring professional home maintenance services can save you time, effort, and ensure that your property is well taken care of. However, with so many options available, it can be challenging to choose the right service provider. To make an informed decision, it’s essential to ask the right questions before hiring a home maintenance service in Dubai. In this article, we will discuss ten important questions to ask before making your final choice.

1. Are you licensed and insured?

It is crucial to hire a home maintenance service that is licensed and insured. A license ensures that the company meets the necessary requirements and has the expertise to handle your home maintenance needs. Insurance protects you from any liability in case of accidents or damages that may occur during the job.

2. What services do you offer?

Before hiring a home maintenance service, it’s important to know what services they offer. Some companies specialize in specific areas, such as plumbing or electrical work, while others provide a wide range of services. Make sure the services they offer align with your specific needs.

3. Can you provide references?

Ask the home maintenance service for references from previous clients. This will give you an idea of their track record and the quality of their work. Contacting these references can help you gauge their level of satisfaction and reliability.

4. What is your pricing structure?

Understanding the pricing structure is essential to avoid any surprises or hidden costs. Ask for a detailed breakdown of their pricing and whether they charge by the hour or have fixed rates. It’s also important to inquire about any additional charges for materials or equipment.

5. Do you offer any guarantees or warranties?

A reputable home maintenance service should stand behind their work and offer guarantees or warranties for their services. Inquire about any guarantees or warranties they provide and the duration of coverage. This will give you peace of mind knowing that they will rectify any issues that may arise after the job is completed.

6. What is your availability?

Find out the availability of the home maintenance service. Are they able to accommodate your schedule and provide services when you need them? It’s important to hire a service provider that can work around your availability to minimize any disruption to your daily routine.

7. How do you handle emergencies?

Emergencies can happen at any time, and it’s important to know how the home maintenance service handles them. Inquire about their emergency response time and whether they have a dedicated team available 24/7. Knowing that you can rely on them during urgent situations will give you peace of mind.

8. Do you use environmentally friendly products?

If you are conscious about the environment, ask the home maintenance service if they use environmentally friendly products. Using eco-friendly products not only benefits the environment but also ensures the safety of your family and pets.

9. Are your technicians experienced and trained?

Ensure that the home maintenance service employs experienced and trained technicians. Ask about their qualifications, certifications, and ongoing training programs. This will give you confidence in their ability to handle any maintenance or repair work in your home.

10. How do you handle customer complaints?

Inquire about the home maintenance service’s process for handling customer complaints. A reputable company should have a clear procedure in place to address any issues or concerns. Knowing that they value customer satisfaction and are committed to resolving problems will give you confidence in their services.


Hiring a home maintenance service in Dubai can make your life easier and ensure that your property is well maintained. By asking the right questions, you can make an informed decision and choose a service provider that meets your specific needs. Take the time to research and ask these ten questions before hiring a home maintenance service, and you’ll be on your way to a well-maintained home.

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